You may exchange your product for another size or product subject to:
When your exchange is received at our warehouse, please allow up to 7 business days for it to be assessed and the new items be sent out.
The exchange rate used to determine the quantum of the refund (in Australian dollars) shall be the prevailing rate at the time the refund is made (not the original exchange rate).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable (unless the product is faulty).
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.